The Elms Hotel & Spa, A Destination By Hyatt Hotel, Excelsior Springs ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

401 Regent St, Excelsior Springs, Missouri, United States, 64024

The Elms Hotel & Spa, A Destination By Hyatt Hotel is a 3-star, pet-friendly hotel featuring a 28000-square-foot spa and 16 acres of landscaped grounds. Guests can enjoy an indoor pool, outdoor pool, and on-site dining options including the Tavern and Three Owls restaurant. This Excelsior Springs hotel offers luxury accommodations amidst its historic charm.

Rooms & Amenities

The Elms Hotel & Spa offers 153 elegantly appointed rooms and suites featuring luxury finishes and amenities such as the Signature Elms Memory Foam Mattress and in-room coffee makers. Guests can unwind on private patios with views of the resort's beautifully landscaped grounds. Many rooms are equipped with essential conveniences for a comfortable stay.

Dining Options

On-site dining options feature Three Owls, serving rustic Midwest fare made from locally sourced ingredients, and the Tavern, offering cocktails and live music. The Café at The Elms provides fresh pastries and locally roasted coffee from The Roasterie. These venues emphasize quality food and drink in a casual setting.

Leisure Facilities

Leisure amenities include multiple pools, hot tubs, and a 24-hour fitness center. Guests can explore the sprawling grounds featuring lawn games, fire pits, and seasonal outdoor movie nights. The spa offers a range of treatments, including soaking tubs and saunas for relaxation.

Events & Local Attractions

The Elms Hotel & Spa features 11000 square feet of flexible event space suitable for meetings and weddings. The hotel provides audiovisual services and on-site catering to accommodate various gatherings. Nearby attractions include the Excelsior Springs Museum and Tryst Falls Park.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room Two Queen Beds

Max:

4 persons

230 sq. feet

Bed options:

2 King Size Beds

Heating

Air conditioning

room details

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Royal Queen Room Two Queen Beds

Max:

4 persons

230 sq. feet

Bed options:

2 King Size Beds

Heating

Air conditioning

room details

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King Room

Max:

2 persons

305 sq. feet

Bed options:

1 King-size bed

Heating

Air conditioning

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Excelsior Springs1000 ft

Airports

Charles B. Wheeler Downtown (MKC) 29.6 mi

Kansas City International (MCI) 30.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Grotto Bliss

“The grotto provided a unique and relaxing experience, complete with soothing steam and a gentle cold plunge that was refreshingly invigorating.” view full review

Accessible Comfort

“The facilities offered easy navigation, ensuring that everyone, including those with mobility challenges, could move about comfortably.” view full review

Sleep Like a Dream

“The memory foam mattress was an absolute treat, making for a restful night as it felt just like sleeping on a cloud.” view full review

Luxurious Soak

“The bathroom included a luxurious tub perfect for soaking, allowing for a refreshing end to a fun day at the hotel.” view full review

General

No smoking on site
Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Locker room
Lift
ATM/Cash machine
Barber shop
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Hiking
Cycling
Badminton
Golf course
Yoga class

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Picnic area/ Tables
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games

Spa & Leisure

Seasonal outdoor pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Beauty treatment
Massage

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

401 Regent St, Excelsior Springs, Missouri, United States, 64024

Map view

401 Regent St, Excelsior Springs, Missouri, United States, 64024

City landmarks

101 E Broadway St P. O. Box 144

Excelsior Springs Museum

2400 ft

Winery

Willow Spring Mercantile

3100 ft

Lake Maurer

1.5 mi

Nearby

Tryst Falls Park

800 ft

Restaurants

The Elms

0 ft

401 Regent St 88 at The Elm

Wabash's BBQ and Blues Garden

1100 ft

646 S Kansas City Ave

Dubious Claims Brewing Co

900 ft

451 S Thompson Ave

Ventana Gourmet Grill

2200 ft

117 W. Broadway St

Herradura

2400 ft

101 W Broadway St

Ray's Lunch

2900 ft

231 E Broadway St

Reviews and Ratings <br />

Feedback from previous guests about their experience.

60%

loved the resort and would return for another relaxing stay

6.0/10

Guest rating

Rooms

5.4

Location

7.8

Service

5.4

Dining

5.0

Liam

United Kingdom, December 2024

6.8/10

The hotel has a charming historical vibe and offers a fantastic spa experience. The beds are exceptionally comfortable, and the ghost tour adds a unique twist to the stay. However, the dining options left much to be desired, and room quality varied significantly among guests, with some reporting issues. Overall, a mixed bag experience, but the spa facilities are definitely a highlight.

Rooms

6.0

The rooms were spacious, but there were discrepancies in quality. Some rooms had issues like stains or poor maintenance, which detracted from the experience.

Service

6.0

Service quality ranged; while some staff members were engaging, others were uninformed or unaccommodating, impacting overall satisfaction.

Location

8.0

The location in Excelsior Springs is delightful, with beautiful grounds that enhance the overall charm of the hotel.

Dining

5.0

Dining options were disappointing, with a restaurant that some found lacking in quality and variety.

Facilities

9.0

The spa presents a range of excellent treatment options and facilities, making it a true standout feature of the hotel.

Grace

United Kingdom, December 2024

5.6/10

The hotel had some great aspects, particularly the spa experiences and comfortable beds, which made for enjoyable moments. However, the dining service left much to be desired with slow service and some food quality issues. While the ambiance and history of the place are charming, there were significant flaws in the overall hotel management and room upkeep. Overall, it was a mix of positives and negatives, but the pricing feels too high for the experience we had.

Rooms

6.0

The room was comfortable, but it was disappointing that it wasn't cleaned properly during our stay.

Service

5.0

While there were a few staff members who stood out, especially in the spa, the overall service was noticeably lacking and at times confusing.

Location

Dining

5.0

The restaurant service was frustratingly slow, and the quality of the food did not match the price or expectations for a resort.

Facilities

7.0

The spa facilities were excellent, especially the grotto amenities, but other facilities felt neglected.

Elijah

United Kingdom, December 2024

7.0/10

The hotel has a charming historical atmosphere and some delightful outdoor areas, making it a unique getaway. While the spa experience was exceptional and the beds were comfortable, there were notable issues like chaotic check-in and a disappointing dining experience. For the price, the overall value could be better, especially regarding service consistency.

Rooms

7.0

The rooms felt quite small but were clean and comfortable enough for our stay.

Service

6.0

Service was hit or miss, with some staff being helpful, while we found check-in poorly managed during a busy time.

Location

9.0

The resort is set in a lovely area, providing a rich atmosphere with well-maintained grounds.

Dining

5.0

Dining was disappointing as the service was slow and the food lacked flavor, especially at 'The 88'.

Facilities

9.0

The spa facilities were impressive, especially the grotto and range of treatments available.

Camila

United Kingdom, October 2024

5.6/10

The hotel has a charming historical ambiance and beautiful grounds, offering a unique experience. While the spa services were excellent, the room left much to be desired with issues such as cleanliness and outdated decor. The dining options were limited, and service was not consistent, particularly upon check-in. Overall, it feels like a delightful place for drinks and dining instead of an overnight stay.

Rooms

5.0

The suite was outdated and not clean, with a musty odor and bugs present. Definitely not worth the high price.

Service

5.0

Service was inconsistent, especially at check-in, with incorrect room assignments and inadequate communication about available amenities.

Location

7.0

The hotel is set on lovely grounds, perfect for walking around and relaxing, but parking can be a hassle.

Dining

5.0

Dining was overpriced with limited options, and breakfast did not meet expectations with only coffee and pastries offered.

Facilities

7.0

Facilities like the spa received great praise, particularly for the massages, although the hotel itself seemed outdated.

Connor

United Kingdom, October 2024

5.4/10

The Elms offers a unique spa experience that many guests enjoyed, especially the hot stone massages and grotto amenities. However, my stay had some significant drawbacks, including outdated and poorly maintained rooms, along with frustrating dining service that stuck out as disappointing. While the atmosphere and historical charm are lovely, issues such as cleanliness and service efficiency need to be addressed.

Rooms

5.0

The rooms were outdated and not very clean, with stained carpets and some minor maintenance issues. The size was okay, but they really need a good update.

Service

5.0

The service was inconsistent, with long wait times and a lack of attentiveness, particularly in the dining area. It felt like the staff was overwhelmed without delivering quality service.

Location

7.0

The hotel is situated in a quiet, picturesque area, providing a nice escape from the hustle and bustle of city life, although it can be tricky to navigate to.

Dining

5.0

Dining was quite overpriced compared to the quality and speed of service we received. A wait of over an hour for a meal that didn’t meet expectations was disappointing.

Facilities

7.0

The facilities include a lovely spa and grotto, which were highlights of my stay, but the lap pool was a bit hard to find, and some amenities were overcrowded.